Ask book cover

Ask by Jeff Wetzler Summary

Ask
Jeff Wetzler
3.91 (147 Reviews)
Communication skill
Leadership
Relationship
Business
Overview
Key Takeaways
Author
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Overview of Ask

"Ask" revolutionizes leadership through the power of curiosity. Endorsed by Seth Godin and Jim Collins, this 304-page guide transforms relationships by unlocking what remains unsaid. What if asking better questions - not having all the answers - is your untapped superpower?

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Flash Card9 insights

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Fun23 min

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Key takeaways

1

The Question We're All Afraid to Ask

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When Jeff Wetzler was chief learning officer at Teach For America, he received an urgent phone call that shattered his confidence. A major summer institute was on the brink of collapse-just months before launch. The shocking part? His team had known about these critical problems for weeks. Despite regular check-ins and what he thought was open communication, no one had said a word. This wasn't about incompetence or malice. It was about something far more universal: the vast chasm between what people know and what they're willing to share. Here's the uncomfortable truth-we're terrible at reading minds. Research shows we're barely more accurate than a coin flip when guessing what others think or feel. Yet we walk through life convinced we understand our colleagues, partners, and children. This false confidence costs us dearly. The solution sounds absurdly simple: just ask. But as Wetzler discovered, asking is a skill most of us never learned. We've been taught to speak persuasively, to present confidently, to argue convincingly-but rarely to draw out the wisdom hiding in the minds around us. Picture a page divided down the middle. On the right side, write what was actually said in your last difficult conversation. On the left, write everything you thought but didn't say. This exercise, developed by Harvard professor Chris Argyris, reveals a startling pattern-our most valuable insights often remain trapped in this "left-hand column," never making it into actual dialogue. Four types of critical information typically stay hidden: the struggles we desperately need help with, our true thoughts about important issues, honest feedback that could help others improve, and our wildest ideas that might sound crazy. When this information remains locked away, we make worse decisions, miss creative breakthroughs, and watch relationships slowly deteriorate. The statistics are sobering. Over 85% of managers have kept silent about important concerns with their bosses. Nearly half of employees don't feel comfortable speaking up about issues that worry them. And this isn't just a workplace problem-between 60-80% of Americans withhold relevant health information from their doctors, fearing judgment. Even in our most intimate relationships, we hold back what matters most. The cost is invisible but enormous-trapped wisdom that could transform our decisions, teams, and communities if only we knew how to unlock it.

2

Why Silence Feels Safer and How to Choose Curiosity

3

Making It Safe Enough to Speak

4

The Lost Art of Powerful Questions

5

Listening With Your Whole Self

6

Closing the Loop: From Listening to Learning

7

The Ripple Effect: Asking as a Way of Life

Explore Your Way of Learning
Ask isn't just a book — it's a masterclass in Communication skill. To help you absorb its lessons in the way that works best for you, we offer five unique learning modes. Whether you're a deep thinker, a fast learner, or a story lover, there's a mode designed to fit your style.

Quick Summary Mode - Read or listen to Ask Summary in 11 Minutes

Quick Summary
Quick Summary
Ask Summary in 11 Minutes

Break down key ideas from Ask into bite-sized takeaways to understand how innovative teams create, collaborate, and grow.

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Flash Card Mode - Top 9 Insights from Ask in a Nutshell

Flash Card
Flash Card
Top 9 Insights from Ask in a Nutshell

Distill Ask into rapid-fire memory cues that highlight Pixar’s principles of candor, teamwork, and creative resilience.

Flash Mode Swiper

Fun Mode - Ask Lessons Told Through 23-Min Stories

Fun
Fun
Ask Lessons Told Through 23-Min Stories

Experience Ask through vivid storytelling that turns Pixar’s innovation lessons into moments you’ll remember and apply.

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Personalize Mode - Read or listen to Ask Summary in 0 Minutes

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Personalize
Experience Ask in your own way.

Ask anything, pick the voice, and co-create insights that truly resonate with you.

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From Columbia University alumni built in San Francisco

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