
Discover how to genuinely influence others in "Enchantment" by Apple's former chief evangelist. Beyond manipulation, Kawasaki reveals the art of building trust and delight - a strategy praised by business leaders for transforming customers into passionate believers. What makes some ideas irresistibly contagious?
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Imagine walking into a room and immediately captivating everyone's attention-not through manipulation or power plays, but through authentic connection. This is enchantment: the art of creating voluntary, enduring change in hearts, minds, and actions. Guy Kawasaki discovered this transformative power in 1983 when he first encountered the revolutionary Macintosh computer. The experience was so profound it sparked his 25-year exploration into what makes people fall in love with products, ideas, and organizations. Unlike manipulation, which seeks one-sided advantage, enchantment creates mutual benefit and lasting relationships. It's why Richard Branson credits these principles for Virgin's exceptional customer service and why organizations with limited resources achieve outsized impact. In a world where even groundbreaking innovations fail without proper support, the ability to transform skeptics into believers isn't just useful-it's essential. But how do we create this magic? What turns casual interest into devoted advocacy?
Break down key ideas from Enchantment into bite-sized takeaways to understand how innovative teams create, collaborate, and grow.
Distill Enchantment into rapid-fire memory cues that highlight Pixar’s principles of candor, teamwork, and creative resilience.

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