
Discover why leadership skills alone fail in Mark Miller's bestselling fable. With 600,000+ books sold worldwide, this Chick-fil-A executive reveals the five character traits that truly predict leadership success - a secret that's changing how organizations develop talent globally.
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What makes someone worth following? Despite impressive credentials, stellar performance, and technical expertise, Blake Brown was passed over for promotion. His boss's cryptic explanation-"leaders are different"-sent him on a journey that would transform not just his career, but his entire approach to life. Leadership isn't primarily about skills or techniques; it's about character. Like an iceberg, only 10% of leadership is visible above water-the skills we can easily identify and measure. The other 90% lies beneath the surface-the character traits that truly determine whether people will follow you with enthusiasm or mere compliance. This distinction explains why technically proficient managers often struggle to inspire their teams. They've invested heavily in the visible 10% while neglecting what lies beneath. The tragedy is that many never understand why they can't break through to the next level of leadership effectiveness. They continue accumulating certifications and attending workshops while their fundamental leadership challenge remains unaddressed. True leadership transformation requires looking beneath the surface and addressing the heart of leadership-the deep-seated beliefs, values, and character traits that drive behavior and influence others.
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