
Stanford professor Robert Sutton's bestselling "No Asshole Rule" reveals why toxic employees cost companies millions annually. This Quill Award winner, sparked by Harvard Business Review's most popular article ever, shows how Google and JetBlue created thriving workplaces by eliminating destructive personalities.
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Ever noticed how one toxic coworker can transform Sunday evenings into anxiety marathons? That knot in your stomach isn't just stress-it's your body's alarm system detecting a workplace predator. Here's the uncomfortable truth: organizations lose millions annually not to bad strategy or market downturns, but to jerks who systematically destroy morale, creativity, and performance. Studies reveal that 27% of workers regularly face mistreatment, with one-sixth experiencing persistent psychological abuse. The financial toll? A single toxic employee can cost $160,000 yearly in management time, turnover, and lost productivity. Yet most companies treat this as an unavoidable cost of doing business, like printer paper or coffee. What if we stopped accepting workplace toxicity as normal? What if we recognized that tolerating jerks isn't just unpleasant-it's economically catastrophic and organizationally suicidal?
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