
Discover why Daniel Shapiro's masterpiece on resolving emotional conflicts has become essential reading for global leaders. Endorsed by Daniel Goleman and used in peace negotiations across 30+ countries, this guide reveals the hidden psychological forces that make conflicts seem "nonnegotiable" - until now.
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Have you ever wondered why some arguments feel impossible to resolve? Why a simple disagreement with your spouse over household chores can escalate into questioning your entire relationship? The answer lies deeper than the surface issue-it's about identity. When conflicts touch who we fundamentally are, rational solutions alone won't work. These identity-based conflicts appear everywhere: in marriages, workplaces, neighborhoods, and international relations. They feel impossible because they're not just about what we want, but who we are. The good news? Even seemingly intractable conflicts can be resolved once we understand the hidden emotional forces driving them. By recognizing how identity shapes conflict, we gain powerful tools to transform tribal warfare into productive dialogue.
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